STORE COVERAGE SPEEDOMETER  
  Go to P1 BUSINESS  

Bill Payment

Pay your bills quickly and easily online.
You can pay through Auto Pay, ATMs or Walk in at the POS Malaysia, partner bank and P1 outlet near you.
Payment at online banking is to be made payable to webe/P1 with effective 1 June 2016.
  • Auto Pay
    Pay by auto-charging your credit card/debit card on fixed schedule and receive RM2 additional monthly discount.
    It’s easy! Just contact us at any channel below and we will process your application. You just need to have your Credit Card with you and mobile number you registered your card with the bank as we require One Time Pin to process your application.
    a) Use our Online Support Form
    b) Live Chat (9am – 6pm Monday to Friday) at http://p1.com.my/customercare
    c) Walk in to our P1 Centre or P1 Resellers

    *Not available to business plan subscribers, except ForBiz subscribers only.
  • Self Care
    Enjoy the convenience of payment right through your PC. Login to your Self Care account and make payment via Visa® or Mastercard®

    *Not available to business plan subscribers, except ForBiz subscribers only.
  • Internet Banking
    Forget about queuing up; pay your bills online from the bank of your choice.
    Step 1: Log on to Internet or Mobile Banking at your bank.
    Step 2: Enter the JomPAY Biller Code 3608 and Reference Number (9 digit P1 account no.)
    Step 3: Make payment from your Current, Savings or Credit Card account.

    JomPAY is available at most participating banks via:
    • Internet Banking
    • Mobile Banking

    For details, please visit www.jompay.com.my

  • Walk In Payment
    You can pay your bills over-the-counter at the following locations for a more personal touch!
    Channel Payment Instruction
    Walk In Payment / Automatic Teller Machine (ATM) / Cash Deposit Machine (CDM) / Cheque Deposit Machine
    CIMB
    CIMB Account No : 98953 – (9 digit P1 account number)
    e.g. P1 account no : 123456789
    Your CIMB Bank Account No : 98953123456789

    Payee Name : webe digital sdn bhd
    POS Malaysia
    Walk in Payment
    Kindly fill in Pos Akaun 39 Form with Acct No or bring copy of this bill.

    Pos Online
    www.posonline.com.my : Credit Card - Visa/Mastercard, MEPS Cash

    Note - Biller name : webe / P1
    P1 Outlets**
    WALK IN
    Kindly provide your P1 account number during payment at P1 outlets.

    Please ensure you receive P1 official receipt from our friendly staff & keep it for future reference.
    Do not accept any other receipt except the one shown here.
    **Payment via credit card and cheque can only be accepted at webe lounge at Sunway Pyramid (Petaling Jaya), JBCC (Johor Bahru) and Queensbay Mall (Pulau Pinang).
    • Please ensure your Account No is stated at the ‘Reference No’ field.
    • After a successful payment, please ensure you retain the payment slip from the bank as proof of payment.

    Cheque:
    Crossed cheques paid to CIMB are to be made payable to webe digital sdn bhd with your account number and contact number stated at the back of the cheque.

    Kindly take note that your payment will be considered paid on your cheque clearance date, while post-dated cheques or cheques with alterations are not accepted. For outstation cheques, please remember to include a commission sum for inland exchange of 0.03% of the cheque amount or a minimum of RM0.50, whichever is higher.

    Each of the different P1 account number will have different CIMB account number. In order to ensure payment is updated in your account, you will need to enter your CIMB account number correctly. Please fill in separate bank in slip for different account.

  • What are my payment options for P1?
    You can make payment at any of these locations. Alternatively, you can choose to pay online at the comfort of your home or office via your Self Care account, as long as you have a valid credit card.
  • How do I make a payment over the CIMB bank counter?
    You need to fill in a deposit slip and have the following details written clearly.
    P1 CIMB Account No : 98953 – (customer's 9 digit P1 account no.)
    Payee Name : webe digital sdn bhd
    Note:
    CIMB Bank account number is 14 digit, a combination of :
    5 digits bank code which is “98953” + 9 digits of your own P1 account number "123456789".
    e.g. Your P1 account number : 123456789
    CIMB Bank Account Number is : 98953 123456789
    Each of the different P1 account number will have different CIMB account number. In order to ensure payment is updated, the account number must be updated correctly.

    You need to :
    i) provide separate cheque for different account number
    ii) fill in separate bank-in slip for different account

    Below are the sample of the cheque deposit payment into CIMB Bank.  

  • Why is my payment restricted when I pay using credit card via P1 SelfCare account?
    The payment amount restriction is a form of protection for our customers against any dispute pertaining to credit card payment via P1 Self Care account.
  • I would like to pay more to P1 as I will be away for travelling. Can I pay more using credit card via my P1 SelfCare account?
    There is an amount restriction when paying using credit card via P1 Self Care account. If you wish to pay more than your current billed and unbilled amount using credit card, please write to us via this online form
  • I noticed some of the payment channel example (ie phone-in-payment, mail in cheque, payment through OCBC & HSBC, ATM at MBB and Ambank, online payment at HSBC and PBB) had been removed from the payment channel website, when is the effective date of the changes?
    Yes, some of the payment channel as specified above had been removed effective 1 April 2016.
  • What happen if I had accidently bank in through the old payment channel?
    We will still support during the transition period until 30 June 16. Your payment will still be captured and updated to your account provided that you had put in your wimax account number.
  • What about after the transition period of 30 June 2016?
    After 30 June 2016, payment channel that had been removed will not accept bill payment any more. Any payment that had been make accidently will need to provide proof of payment to us for manually update. You will need to contact customer care for support.
  • Why are there changes on the payment channel?
    We are streamlining our payment channel to improve business process as well as user experience. We will introduce more payment channel in the short coming month, please stay tune for more updates.
  • What payment channels are no longer available from 1 April 2016?
    Effective 1 Apr 2016, we no longer accept payment via the channels below:
    • Payment through phone-in-payment
    • Postal mail in cheque
    • Payment channel through OCBC & HSBC
    • Automated Teller Machine (ATM) - Maybank & Ambank
    • Online banking through HSBC & Public Bank
  • I’m having both P1 and webe accounts. How should I arrange my payment?
    All payment must be made to webe digital Sdn. Bhd. effective 1 June 2016. Be sure to perform separate payment transaction for each account number.
  • I’ve just made a payment to P1.Com Sdn. Bhd. Will the payment reflected to my account?
    We are no longer accepting payment to P1.com Sdn Bhd effective 31 May 2016. If you had made payment to P1.com.Sdn Bhd, kindly contact us through online support form and provide the proof of payment for payment update.
  • P1.Com Sdn. Bhd. is in my favourite payee list. Can I pay to the same payee as usual?
    No. You will need to update the payee as webe digital sdn bhd.
  • What will happen if I still pay to P1.Com Sdn. Bhd. after 31st May 2016?
    The payment will not be processed after 31st May 2016. To avoid any inconvenience, please make payment to webe digital Sdn. Bhd. instead effective 1 June 2016.
  • What is JomPAY?
    JomPAY is a national initiative, supported by Banks, to enable online bill payments across Malaysia. MyClear, a wholly owned subsidiary of Bank Negara Malaysia, operates JomPAY.
  • What can JomPAY do for me?
    With JomPAY, you can pay bills through Internet or Mobile Banking using funds from your Savings, Current or Credit Card accounts. It’s fast, safe, convenient and most important where the payment update will be on real time.
  • Where can I find JomPAY?
    JomPAY will be available at the Internet & Mobile Banking service of 42 Banks in Malaysia. Click here & JOM Pay FAQ for more informations
  • How do I pay with JomPAY?
    It’s simple. All you have to do is to look for the JomPAY logo and Biller Code on your bill, logon to your Internet or Mobile Banking, and pay.
  • What is a Biller Code?
    A Biller Code is a unique number to identify a JomPAY Biller.
  • What is a Ref-1?
    Ref-1 is referring to your webe/P1 account number to identify you or your bill. Ref-1 is printed next to the JomPAY logo on your bill.
  • Do I have to register before making payments with JomPAY?
    No registration is required with JomPAY. However, you must have Internet or Mobile Banking access at one of the 42 Banks. For more information on obtaining Internet or Mobile Banking access, please contact your Bank.
  • Where can I arrange my payment through cheque other than Maybank account which has been closed down?
    Currently all the cheque payment can be arranged at CIMB Bank, either through counter or cheque deposit payment. However, every P1 account holder has different and unique CIMB’s account number. The CIMB Bank account number has 14 digits.
  • What is webe/P1 CIMB bank account number?
    webe/P1 CIMB Bank account number is a combination of : 5 digits bank code which is “98953” + 9 digits of your own P1 account number “123456789”.
    e.g. webe/P1 account number : 123456789
    webe/P1 CIMB Bank Account Number is : 98953 123456789
  • Can I make one combined payment to CIMB for different P1 account number?
    No. Each of the different P1 account number will have different CIMB account number. In order to ensure payment is updated in your account, you will need to enter webe/P1 CIMB account number correctly. Please fill in separate bank in slip for different P1 account.
    e.g. webe/P1 account number : 123456789
    webe/P1 CIMB Bank Account No. is : 98953 123456789
Reminder
  • Please make sure that all transaction currencies are in Ringgit Malaysia.
  • P1 does not accept cash payments sent via mail.
  • All non-cash payments should be crossed and made payable to webe digital sdn bhd.
  • Please state your name / company name and bill account no. on the reverse side of cheque and at the reference column of the respective bank-in payment slip.
  • Post-dated cheques and alterations on cheques will not be acceptable.
  • For outstation cheques, please include a commision for inland exchange of 0.03% of the cheque amount or a minimum of RM0.50, whichever is greater.
  • Your payment will take 1 working day for the bank to clear and reflect in your payment history.
  • Your service will be subjected to temporary interruption if full payment is not received by the due date.
  • Interest will be charged on the overdue amount at 1.5% or RM10 per month whichever is higher.
  • For reactivation of line, a reconnection fee of RM20 applies.
*(Note : Only Credit Card Issued by Malaysian Bank is allowed for payment transaction)
webe lounge
Sunway Pyramid:
LG 1.33A (Concourse) Bandar Sunway, No 3 Jalan PJS 11/15, 46150 Petaling Jaya, Selangor.

Operating Hours:
10am – 10pm
JBCC:
Lot 136, Komtar Johor Bahru City Centre, 80000 Johor Bahru, Johor.

Operating Hours:
10am – 10pm
Queensbay Mall:
Lot No 2F-93, 95 & 96, No 100 Persiaran Bayan Indah, Queens Bay, 14300 Bayan Lepas, Pulau Pinang.

Operating Hours:
10.30am – 10.30pm
Click here for other P1 outlets