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Bill Payment

Pay your bills quickly and easily online.
You can pay through Auto Pay, ATMs or Walk in at the POS Malaysia, partner bank and P1 outlet near you.
We have made a revision on our payment channel effective 1 April 2016.
  • Auto Pay
    Pay by auto-charging your credit card/debit card on fixed schedule and receive RM5 additional monthly discount.
    It’s easy! Just contact us at any channel below and we will process your application. You just need to have your Credit Card with you and mobile number you registered your card with the bank as we require One Time Pin to process your application.
    a) Use our Online Support Form
    b) Live Chat (9am – 6pm Monday to Friday) at http://p1.com.my/customercare
    c) Walk in to our P1 Centre or P1 Resellers

    *Not available to business plan subscribers, except ForBiz subscribers only.
  • Self Care
    Enjoy the convenience of payment right through your PC. Login to your Self Care account and make payment via Visa® or Mastercard®

    *Not available to business plan subscribers, except ForBiz subscribers only.
  • Internet Banking
    Forget about queuing up; pay your bills online from the bank of your choice.
    AmBank
    www.ambankgroup.com
    Ambank Credit Card – Visa/Master
    Ambank Saving and Current Account

    Payment update will be next Working Day (after 3pm).
    CIMB Bank
    www.cimbclicks.com.my
    CIMB Savings and Current Account

    Payment update will be next Working Day (after 3pm).
    Citibank
    www.citibank.com.my
    Citibank Credit Card - Visa / MasterCard

    Payment update will be next Working Day (after 3pm).
    Financial Process Exchange (FPX)
    Financial Process Exchange (FPX)
    Selected Banks Savings and Current Account - Click here .

    Payment update will be next Working Day (after 3pm).
    Hong Leong Bank
    www.hongleongconnect.com.my
    Hong Leong Savings and Current Account

    Payment update will be next Working Day (after 3pm).
    RHB
    www.rhb.com.my
    RHB Credit Card – Visa / MasterCard
    RHB Savings and Current account

    Payment update will be next Working Day (after 3pm).
    POS Online
    POS Online
    Any Savings / Current Account of Bank Islam, RHB
    Bank, Affin Bank, Al Rajhi Bank, CIMB Bank, Public
    Bank, Hong Leong Bank, Alliance Bank, MEPS Cash, Visa and Master

    Payment update will be next Working Day (after 3pm).
    Maybank
    www.maybank2u.com.my
    Credit Card – Visa / MasterCard
    Maybank Savings and Current Account

    Payment update will be next Working Day (after 3pm).
    MBF Cards
    www.mbfcards.com.my
    MBF Credit Card – Visa / MasterCard

    Payment update will be next Working Day (after 3pm).

  • Automatic Teller Machine (ATM) & Cash Deposit Machine (CDM)
    CIMB
    www.cimbclicks.com.my
    CIMB Contact Center:-
    1 300 880 900 (local) /
    (603) 2295 6100 (oversea)
  • Walk In Payment
    You can pay your bills over-the-counter at the following locations for a more personal touch!
    Channel Payment Instruction
    Maybank (Cash/Cheque)
    WALK IN
    Kindly fill in a deposit slip ( Form CA97 ) and have the following details written clearly.
    Account No : 514413109779
    Payee Name : P1.Com Sdn Bhd
    Reference No (MANDATORY) : (9 digit Bill Account No)eg- 100XXXXXX
    POS Malaysia
    WALK IN
    Pay by cash at any Pos Malaysia branch nationwide.
    P1 Outlets**
    WALK IN
    Kindly provide your P1 account number during payment at P1 outlets.

    Please ensure you receive P1 official receipt from our friendly staff & keep it for future reference.
    Do not accept any other receipt except the one shown here.
    **Payment via credit card and cheque can only be accepted at P1 Centers at Jalan Templer (Petaling Jaya), Bay Avenue (Penang Island) and Taman Molek (Johor Bahru).
    • Please ensure your Account No is stated at the ‘Reference No’ field.
    • After a successful payment, please ensure you retain the payment slip from the bank as proof of payment.

    Cheque:
    Crossed cheques are to be made payable to P1.Com Sdn Bhd with your account number and contact number stated at the back of the cheque.

    Kindly take note that your payment will be considered paid on your cheque clearance date, while post-dated cheques or cheques with alterations are not accepted. For outstation cheques, please remember to include a commission sum for inland exchange of 0.03% of the cheque amount or a minimum of RM0.50, whichever is higher.

  • What are my payment options for P1?
    You can make payment at any of these locations. Alternatively, you can choose to pay online at the comfort of your home or office via your Self Care account, as long as you have a valid credit card.
  • How do I make a payment over the bank counter?
    You need to fill in the payment slip with clear, easily readable letters. Fill in the total amount (Net Total), P1 account number (Reference No.), and bill number (Description) in the respective fields. Please click here for a list of banks and other locations offering over-the-counter facility. Please find a sample payment slip with the requisite details filled in below.  

  • Why is my payment restricted when I pay using credit card via P1 SelfCare account?
    The payment amount restriction is a form of protection for our customers against any dispute pertaining to credit card payment via P1 Self Care account.
  • I would like to pay more to P1 as I will be away for travelling. Can I pay more using credit card via my P1 SelfCare account?
    There is an amount restriction when paying using credit card via P1 Self Care account. If you wish to pay more than your current billed and unbilled amount using credit card, please write to us via this online form
  • I noticed some of the payment channel example (ie phone-in-payment, mail in cheque, payment through OCBC & HSBC, ATM at MBB and Ambank, online payment at HSBC and PBB) had been removed from the payment channel website, when is the effective date of the changes?
    Yes, some of the payment channel as specified above had been removed effective 1 April 2016.
  • What happen if I had accidently bank in through the old payment channel?
    We will still support during the transition period until 30 June 16. Your payment will still be captured and updated to your account provided that you had put in your wimax account number.
  • What about after the transition period of 30 June 2016?
    After 30 June 2016, payment channel that had been removed will not accept bill payment any more. Any payment that had been make accidently will need to provide proof of payment to us for manually update. You will need to contact customer care for support.
  • Why are there changes on the payment channel?
    We are streamlining our payment channel to improve business process as well as user experience. We will introduce more payment channel in the short coming month, please stay tune for more updates.
Reminder
  • Please make sure that all transaction currencies are in Ringgit Malaysia.
  • P1 does not accept cash payments sent via mail.
  • All non-cash payments should be crossed and made payable to P1.Com Sdn Bhd.
  • Please state your name / company name and bill account no. on the reverse side of cheque and at the reference column of the respective bank-in payment slip.
  • Post-dated cheques and alterations on cheques will not be acceptable.
  • For outstation cheques, please include a commision for inland exchange of 0.03% of the cheque amount or a minimum of RM0.50, whichever is greater.
  • Your payment will take 1 working day for the bank to clear and reflect in your payment history.
  • Your service will be subjected to temporary interruption if full payment is not received by the due date.
  • Interest will be charged on the overdue amount at 1.5% or RM10 per month whichever is higher.
  • For reactivation of line, a reconnection fee of RM20 applies.
*(Note : Only Credit Card Issued by Malaysian Bank is allowed for payment transaction)
P1 Centre
P@ddock
Packet One Networks (Malaysia) Sdn Bhd, Packet Hub, Level G, 159, Jalan Templer, 46050, Petaling Jaya, Selangor, Malaysia.

Operating Hours:
- 9 a.m. – 6 p.m. (Mon to Fri)
- 9 a.m. – 1 p.m. (Saturday)
- Closed on Sunday and Public Holidays
P1TSTOP - Penang
Blk G-21-1,2 & 3, Bay Avenue, Lorong Bayan Indah Satu, 11900, Penang, Malaysia.

Operating Hours:
- 9 a.m. – 6 p.m. (Mon to Fri)
- Closed on Saturday, Sunday and Public Holidays
P1TSTOP - Johor Bahru
43A, Jln Molek 1/29, 81100 Taman Molek, Johor Bahru, Johor, Malaysia.


Operating Hours:
- 9 a.m. – 6 p.m. (Mon to Fri)
- Closed on Saturday, Sunday and Public Holidays
Click here for other P1 outlets