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Desktop Modem DV230
User Guide in PDF format
DV230 Desktop Modem with WiFi Installation Guide

FAQ

  • 1. What is DV230 Desktop Modem?
    The DV230 desktop modem is voice-ready and comes with an external USB WiFi adaptor to enable connection sharing.
  • 2. What are the contents in the DV230 package?
    The modem package contains (1) DV230 Desktop Modem, (1) UF-230G USB WiFi adaptor, (1) power adapter, (1) LAN cable, and a user guide manual.
  • 3. What is the voice port for?
    If you have subscribed to any P1 voice service, connect one end of the phone cable (RJ11) to the phone port on the modem and the other end to the phone. Once the phone cable (RJ11) is connected to your modem and phone, the BLUE phone LED will light up. You can now access your P1 voice service. Find out more about P1 HomeVoice®.
  • 4. What is the WiFi specification on DV230 Desktop Modem?
    The DV230 is compatible with IEEE 802.11 b/g standards devices.
  • 5. Can I plug in other USB WiFi adaptors?
    No, the DV230 only supports the UF-230G USB WiFi adaptor supplied in the modem package. Plugging in other USB devices might damage the device and void the warranty.
  • 6. Can I use the UF-230G USB WiFi adapter on other computers which do not have WiFi?
    No, the UF-230G USB WiFi adaptor is only supported on the DV230 desktop modem. Plugging it into a desktop or a notebook might damage the device and void the warranty.
  • 7. Can the DV230 be powered by the USB port?
    No, the DV230 desktop modem must be powered by the supplied power adaptor. The USB port on modem is designed to support the UF-230G USB WiFi adaptor only.
  • 8. Can my device support CCTV and Alarm?
    Yes, DV230 supports basic CCTV (IP Camera). As for Alarm, please confirm with Alarm's vendor/supplier if their Alarm system is compatible with P1 network.
  • 9. How far can the WiFi on the DV230 desktop modem cover?
    The DV230 desktop modem's WiFi connection can support up to 20 meters in open areas depending on environmental factors (e.g. walls, location of the WiFi-enabled computers, etc).
  • 10. How many users can share the Internet connection on DV230 Desktop Modem?
    Depending on the P1 4G package you subscribed to; the Internet connection can be shared between 2 to 8 wireless devices via WiFi connection. For LAN (direct connect to PC/laptop using LAN cable) connection, only 1 device at a time.
  • 11. What are the networking features supported by DV230 desktop modem?
    The DV230 desktop modem supports Port Forwarding, Dynamic Domain Name Service (DDNS), DHCP IP Configuration, and WiFi configuration.
  • 12. How can I secure my WiFi connection on the DV230 desktop modem?
    You can follow the steps below or visit P1 Online Security
    1. Open a browser and log into http://10.1.1.254 (username: admin; password: admin123).
    2. Go to Networking > WiFi. Under Use Default field, select User Defined. Password can be changed under Security Setting.
    3. It is advisable to set the security mode to WPA2-PSK.
    4. Click Apply. The modem will reboot automatically in 10 seconds for the new security configuration to take effect.

  • 13. Does the DV230 desktop modem support other WiFi security modes?
    Yes. The DV230 desktop modem supports WPA, WPA2, WPA-PSK and more.
  • 14. How do I optimize my WiFi signal quality?
    Please refer to the power saving settings in the P1 4G DV230 Troubleshooting Guide for more details.


  • 15. How do I reset the DV230 desktop modem to factory default settings?
    The reset button is at the back of the modem. You'll need a small pin to press the reset button for 10 seconds. The modem will then auto restart.
  • 16. All the 3 LEDs on my DV230 desktop modem are blinking continuously. What’s wrong?
    It means P1 is currently upgrading the firmware on your DV230 desktop modem. This upgrade usually takes about 5 minutes. Once the upgrade is completed, the DV230 will restart itself. You can still surf the Internet while your modem is being upgraded.
  • 17. What should I do when I still encounter problem or would like to seek for more information regarding the DV230 Desktop Modem?
    Please refer to the DV230 device manual in the P1 4G DV230 Manual for more details or write to P1 Customer Care Support.